# GitHub Copilot: Claude 3.5 Sonnet model is unavailable in Copilot

> GitHub Copilot status incident “Claude 3.5 Sonnet model is unavailable in Copilot” on 2025-02-24: impact minor (vendor’s label), 8 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/github-copilot/incidents/9qsgrx7yc13z
Last updated: 2025-02-24T22:14:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-02-24 22:06 UTC · Resolved: 2025-02-24 22:14 UTC · Duration: 8 min
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/9qsgrx7yc13z](https://www.githubstatus.com/incidents/9qsgrx7yc13z)
- [Company: GitHub Copilot](https://rewindex.com/company/github-copilot.md)

## Timeline of updates

- **resolved** 2025-02-24 22:14 UTC: On February 24, 2025 between 21:42 UTC and 22:14 UTC the Claude 3.5 Sonnet model for GitHub Copilot Chat experienced degraded performance. During the impact, all requests to Claude 3.5 Sonnet would result in an immediate error to the user. This was due to misconfiguration within one of our infrastructure providers that has since been mitigated. We are working to prevent this error from occurring in the future by implementing additional failover options. Additionally we are updating our playbooks and alerting to reduce time to detection.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by GitHub Copilot, started 2025-02-24 22:06 UTC, resolved after 8 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/github-copilot/incidents/9qsgrx7yc13z
- Citation: GitHub Copilot, “Claude 3.5 Sonnet model is unavailable in Copilot” (2025-02-24 22:06 UTC). Archived by Rewindex: https://rewindex.com/company/github-copilot/incidents/9qsgrx7yc13z (CC BY 4.0).
- Markdown link: `[GitHub Copilot: Claude 3.5 Sonnet model is unavailable in Copilot (2025-02-24)](https://rewindex.com/company/github-copilot/incidents/9qsgrx7yc13z)`


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Canonical: https://rewindex.com/company/github-copilot/incidents/9qsgrx7yc13z · Markdown: https://rewindex.com/company/github-copilot/incidents/9qsgrx7yc13z.md · JSON: https://rewindex.com/api/v1/companies/github-copilot/incidents/9qsgrx7yc13z · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:54:50.262Z