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Front: Degraded performance in us-west-2 [us-west-2]

MinorStatus: resolvedStarted Resolved (22 min)3 updatesstspg.io (opens in new tab)
Part of an outage event

AWS outage, Aug 29, 2024 · 14 vendors, 14 incidents

Front’s incident names AWS (location or integration). (hop 1, posted +43 min vs the first vendor naming AWS)

“…Degraded performance in us-west-2 [us-west-2] This incident has been resolved. This incident has been resolved. We are experiencing issues launching new deployments in our us-west-2 region, which may…”

Swipe sideways to see the whole diagram.

AWSown incident not archivedWithin an hour3 vendors, 1 blamed AWSSegment, Ably, Front1 to 4 hours later2 vendors, 1 blamed AWSConfluent, SemgrepFront (this incident)posted +43 min
AWSown incident not archivedWithin an hour3 vendors, 1 blamed AWSSegment, Ably, Front1 to 4 hours later2 vendors, 1 blamed AWSConfluent, SemgrepFront (this incident)posted +43 min
Front is outlined in red. Groups show up to a few vendors each; the event page lists every incident.
Mermaid source
flowchart LR
  root["AWS<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>3 vendors, 1 blamed AWS<br/>Segment, Ably, Front"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>2 vendors, 1 blamed AWS<br/>Confluent, Semgrep"]:::blames
  root --> h4
  me["Front (this incident)<br/>posted +43 min"]:::me
  h1 --- me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

Affected components: App

Timeline of updates

  1. investigating

    We are experiencing issues launching new deployments in our us-west-2 region, which may degrade the app performance and lead to delays in receiving messages for some customers.

  2. monitoring

    We're beginning to see new deployments coming online. We're continuing to monitor the health of the cluster.

  3. resolved

    This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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