# Front: Degraded performance in us-west-2 [us-west-2]
- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-08-29 09:43 UTC · Resolved: 2024-08-29 10:05 UTC · Duration: 22 min
- Updates: 3 · Affected components: App
- [Vendor status page: https://stspg.io/jlk1nt3gydzr](https://stspg.io/jlk1nt3gydzr)
- [Company: Front](https://rewindex.com/company/front.md)
## Part of an outage event
- [AWS outage, Aug 29, 2024: 14 vendors, 14 incidents](https://rewindex.com/events/2024-08-29-aws)
- This incident names AWS (location or integration). (hop 1, posted +43 min vs the first vendor naming AWS)
- Evidence: “…Degraded performance in us-west-2 \[us-west-2\] This incident has been resolved. This incident has been resolved. We are experiencing issues launching new deployments in our us-west-2 region, which may…”
```mermaid
flowchart LR
root["AWS
own incident not archived"]:::inferred
h1["Within an hour
3 vendors, 1 blamed AWS
Segment, Ably, Front"]:::blames
root --> h1
h4["1 to 4 hours later
2 vendors, 1 blamed AWS
Confluent, Semgrep"]:::blames
root --> h4
me["Front (this incident)
posted +43 min"]:::me
h1 --- me
```
_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._
## Timeline of updates
- **investigating** 2024-08-29 09:43 UTC: We are experiencing issues launching new deployments in our us-west-2 region, which may degrade the app performance and lead to delays in receiving messages for some customers.
- **monitoring** 2024-08-29 09:51 UTC: We're beginning to see new deployments coming online. We're continuing to monitor the health of the cluster.
- **resolved** 2024-08-29 10:05 UTC: This incident has been resolved.
---
Canonical: https://rewindex.com/company/front/incidents/zd7k2qns1xbd · Markdown: https://rewindex.com/company/front/incidents/zd7k2qns1xbd.md · JSON: https://rewindex.com/api/v1/companies/front/incidents/zd7k2qns1xbd · Generated 2026-10-20T00:50:20.160Z