Freshdesk: Issue with Email in FreshDesk
Affected components: Email
Timeline of updates
- update
Some customers may experience delays in outgoing email delivery. Our engineering team is actively investigating the issue and working to restore normal functionality as quickly as possible.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-11-04 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
9ca84198f7ff63e3…
Impact, status and times are the vendor’s own, as last archived. View on status.freshworks.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Freshdesk, started 2026-10-19 13:45 UTC, resolved after 1.1 h, 1 update(s).
- Title
- Issue with Email in FreshDesk
- Vendor
- Freshdesk
- Date
- URL
- https://rewindex.com/company/freshdesk/incidents/1609936
Freshdesk profileRecent Freshdesk incidentsAll outages on October 19, 2026Freshdesk in October 2026MarkdownJSON