# Freshdesk: Issue with Email in FreshDesk

> Freshdesk status incident “Issue with Email in FreshDesk” on 2026-10-19: impact minor (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/freshdesk/incidents/1609936
Last updated: 2026-10-19T14:50:38Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-19 13:45 UTC · Resolved: 2026-10-19 14:50 UTC · Duration: 1.1 h
- Updates: 1 · Affected components: Email
- [Vendor status page: https://status.freshworks.com/incident/1609936](https://status.freshworks.com/incident/1609936)
- [Company: Freshdesk](https://rewindex.com/company/freshdesk.md)

## Timeline of updates

- **update** 2026-10-19 13:45 UTC: Some customers may experience delays in outgoing email delivery. Our engineering team is actively investigating the issue and working to restore normal functionality as quickly as possible.

## Cite this

Status incident (vendor impact label: minor) posted by Freshdesk, started 2026-10-19 13:45 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/freshdesk/incidents/1609936
- Citation: Freshdesk, “Issue with Email in FreshDesk” (2026-10-19 13:45 UTC). Archived by Rewindex: https://rewindex.com/company/freshdesk/incidents/1609936 (CC BY 4.0).
- Markdown link: `[Freshdesk: Issue with Email in FreshDesk (2026-10-19)](https://rewindex.com/company/freshdesk/incidents/1609936)`


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Canonical: https://rewindex.com/company/freshdesk/incidents/1609936 · Markdown: https://rewindex.com/company/freshdesk/incidents/1609936.md · JSON: https://rewindex.com/api/v1/companies/freshdesk/incidents/1609936 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:28:51.083Z