Freshdesk: Issue with Email in Freshdesk
Affected components: Email
Timeline of updates
- update
Some customers are experiencing issues where incoming emails are not being converted into tickets, Our engineering team is actively investigating the issue and working to restore normal functionality as quickly as possible.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.freshworks.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Freshdesk, started 2026-10-15 09:46 UTC, resolved after 2.9 h, 1 update(s).
- Title
- Issue with Email in Freshdesk
- Vendor
- Freshdesk
- Date
- URL
- https://rewindex.com/company/freshdesk/incidents/1609904
Freshdesk profileRecent Freshdesk incidentsAll outages on October 15, 2026Freshdesk in October 2026MarkdownJSON