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CompaniesFreshdeskIncidents

Freshdesk: Degraded Performance in Freshdesk

MinorStatus: resolvedStarted Resolved (41 min)1 updatestatus.freshworks.com (opens in new tab)

Affected components: Chat & Messaging

Timeline of updates

  1. update

    We experienced a performance issue impacting Chat & Messaging from 5:32 AM IST to 6:13 AM IST on September 9, 2026. Our engineering team identified the root cause and implemented a fix. Chat & Messaging is now functioning as expected.

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Impact, status and times are the vendor’s own, as last archived. View on status.freshworks.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Freshdesk, started 2026-09-09 00:02 UTC, resolved after 41 min, 1 update(s).

Title
Degraded Performance in Freshdesk
Vendor
Freshdesk
Date
URL
https://rewindex.com/company/freshdesk/incidents/1609627

Freshdesk profileRecent Freshdesk incidentsAll outages on September 9, 2026Freshdesk in September 2026MarkdownJSON