Freshdesk: Degraded Performance in Freshdesk
Affected components: Analytics & Reporting
Timeline of updates
- update
We experienced an issue accessing the Analytics Reports section within the dashboard between 9:32 AM to 10:48 AM, and from 11:14 AM to 11:48 AM. Our team investigated the issue and successfully resolved it. The service has been restored and is functioning as expected.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.freshworks.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Freshdesk, started 2026-08-25 04:02 UTC, resolved after 2.3 h, 1 update(s).
- Title
- Degraded Performance in Freshdesk
- Vendor
- Freshdesk
- Date
- URL
- https://rewindex.com/company/freshdesk/incidents/1609496
Freshdesk profileRecent Freshdesk incidentsAll outages on August 25, 2026Freshdesk in August 2026MarkdownJSON