Freshdesk: Scheduled Maintenance in Freshdesk
Affected components: EmailSearchAgent PortalAnalytics & ReportingSocialMarketplaceAI Agents & BotsIntegrations: Freshcaller, Freshservice, Slack & OthersCustom ObjectsSandboxWorkflow & AutomationsTicketing CoreAPIBillingThird Party ServicesRouting & Agent AvailabilityLoginCSATChat & MessagingSLAContact & Account ManagementCustomer PortalIncoming Messages
Timeline of updates
- update
We are performing scheduled database maintenance, including essential upgrades to enhance system performance and reliability. During the maintenance window, customers may experience up to 5 minutes of service interruption or degraded performance. All services will automatically recover and resume normal operation once the maintenance is complete.
Thank you for your understanding and continued support.
Archive proof
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How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.freshworks.com (opens in new tab).
Cite this
Maintenance posted by Freshdesk, started 2026-08-28 13:30 UTC, resolved after 1.0 h, 1 update(s).
- Title
- Scheduled Maintenance in Freshdesk
- Vendor
- Freshdesk
- Date
- URL
- https://rewindex.com/company/freshdesk/incidents/1609329
Freshdesk profileRecent Freshdesk incidentsAll outages on August 28, 2026Freshdesk in August 2026MarkdownJSON