# Freshdesk: Scheduled Maintenance in Freshdesk

> Freshdesk maintenance “Scheduled Maintenance in Freshdesk” on 2026-08-28: impact maintenance (vendor’s label), 1.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/freshdesk/incidents/1609329
Last updated: 2026-08-28T14:30:00Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed
- Started: 2026-08-28 13:30 UTC · Resolved: 2026-08-28 14:30 UTC · Duration: 1.0 h
- Updates: 1 · Affected components: Email, Search, Agent Portal, Analytics & Reporting, Social, Marketplace, AI Agents & Bots, Integrations: Freshcaller, Freshservice, Slack & Others, Custom Objects, Sandbox, Workflow & Automations, Ticketing Core, API, Billing, Third Party Services, Routing & Agent Availability, Login, CSAT, Chat & Messaging, SLA, Contact & Account Management, Customer Portal, Incoming Messages
- [Vendor status page: https://status.freshworks.com/incident/1609329](https://status.freshworks.com/incident/1609329)
- [Company: Freshdesk](https://rewindex.com/company/freshdesk.md)

## Timeline of updates

- **update** 2026-08-28 13:30 UTC: We are performing scheduled database maintenance, including essential upgrades to enhance system performance and reliability. During the maintenance window, customers may experience up to 5 minutes of service interruption or degraded performance. All services will automatically recover and resume normal operation once the maintenance is complete. Thank you for your understanding and continued support.

## Cite this

Maintenance posted by Freshdesk, started 2026-08-28 13:30 UTC, resolved after 1.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/freshdesk/incidents/1609329
- Citation: Freshdesk, “Scheduled Maintenance in Freshdesk” (2026-08-28 13:30 UTC). Archived by Rewindex: https://rewindex.com/company/freshdesk/incidents/1609329 (CC BY 4.0).
- Markdown link: `[Freshdesk: Scheduled Maintenance in Freshdesk (2026-08-28)](https://rewindex.com/company/freshdesk/incidents/1609329)`


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Canonical: https://rewindex.com/company/freshdesk/incidents/1609329 · Markdown: https://rewindex.com/company/freshdesk/incidents/1609329.md · JSON: https://rewindex.com/api/v1/companies/freshdesk/incidents/1609329 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:00:42.512Z