Companies / Fly.io / incidents

Fly.io: Partial Sprites outage

Impact: majorStatus: resolvedStarted Resolved (7.5 h)6 updatesSource: status.flyio.net (opens in new tab)
Summary

Fly.io reported a major partial Sprites outage with intermittent API failures near SJC, later extending to other regions and affecting creating, connecting to, or managing Sprites. It ran from 2026-09-23 18:44 UTC to 2026-09-24 02:12 UTC (7 h 28 min) and was resolved after mitigations and potential fixes were deployed.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Sprites

Timeline of updates

  1. investigating

    We are investigating intermittent API failures for users connecting near SJC.

  2. identified

    The issue has been identified and we are rolling out mitigations.

  3. identified

    This issue is now occurring on regions other than SJC. We are still working on a fix.

  4. monitoring

    We have deployed another potential fix and are monitoring results.

  5. monitoring

    Sprites API performance has largely recovered and most users should no longer see errors creating, connecting to, or managing Sprites. We're still seeing a small number of intermittent errors and are investigating them before resolving this incident.

  6. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on status.flyio.net (opens in new tab). Fly.io profile · Recent Fly.io incidents · Markdown · JSON