# Fly.io: Partial Sprites outage

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-23 18:44 UTC · Resolved: 2026-09-24 02:12 UTC · Duration: 7.5 h
- Updates: 6 · Affected components: Sprites
- [Vendor status page: https://status.flyio.net/incidents/01M37TXDN856S591W41YPEB22M](https://status.flyio.net/incidents/01M37TXDN856S591W41YPEB22M)
- [Company: Fly.io](https://rewindex.com/company/fly-io.md)

## Summary

Fly.io reported a major partial Sprites outage with intermittent API failures near SJC, later extending to other regions and affecting creating, connecting to, or managing Sprites. It ran from 2026-09-23 18:44 UTC to 2026-09-24 02:12 UTC (7 h 28 min) and was resolved after mitigations and potential fixes were deployed. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-09-23 18:44 UTC: We are investigating intermittent API failures for users connecting near SJC.
- **identified** 2026-09-23 18:47 UTC: The issue has been identified and we are rolling out mitigations.
- **identified** 2026-09-23 20:26 UTC: This issue is now occurring on regions other than SJC. We are still working on a fix.
- **monitoring** 2026-09-23 23:59 UTC: We have deployed another potential fix and are monitoring results.
- **monitoring** 2026-09-24 01:43 UTC: Sprites API performance has largely recovered and most users should no longer see errors creating, connecting to, or managing Sprites. We're still seeing a small number of intermittent errors and are investigating them before resolving this incident.
- **resolved** 2026-09-24 02:12 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-09-23 18:44 UTC: [Major incident: Partial Sprites outage](https://rewindex.com/change/iabafafcb0a819c.md)


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Canonical: https://rewindex.com/company/fly-io/incidents/01M37TXDN856S591W41YPEB22M · Markdown: https://rewindex.com/company/fly-io/incidents/01M37TXDN856S591W41YPEB22M.md · JSON: https://rewindex.com/api/v1/companies/fly-io/incidents/01M37TXDN856S591W41YPEB22M · Generated 2026-10-18T09:43:55.414Z