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Fly.io: High number of 5XX on the Machines API and dashboard

Impact: criticalStatus: resolvedStarted Resolved (10.0 h)8 updatesSource: status.flyio.net (opens in new tab)
Summary

Fly.io reported a critical outage with high numbers of 5XX errors on the Machines API and dashboard, starting 2026-07-20 07:10 UTC and resolved at 2026-07-20 17:09 UTC after 9 h 59 min. A fix was implemented; some Managed Postgres v1 clusters were also degraded, while existing machines and Managed Postgres v2 were unaffected.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Machines APIMachines APIMachines APIMachines APIDashboardDashboardDashboardDashboard

Timeline of updates

  1. investigating

    Existing machines are unaffected. We are investigating the issue.

  2. investigating

    We are continuing to investigate this issue.

  3. identified

    We've identified an internal service providing authentication to our Machines API has failed, our team is currently looking at our options for restoring this service. Existing Machines/Apps will continue to run as normal. Thank you for your patience.

  4. identified

    We've identified an internal service providing authentication to our Machines API has failed, our team is currently looking at our options for restoring this service. Existing Machines/Apps will continue to run as normal. Thank you for your patience.

  5. monitoring

    A fix has been implemented and we are monitoring the results.

  6. monitoring

    Some Managed Postgres v1 clusters are degraded. We are working on fixing them. Managed Postgres v2 is unaffected.

  7. monitoring

    We are still working on fixing degraded Managed Postgres clusters.

  8. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on status.flyio.net (opens in new tab). Fly.io profile · Recent Fly.io incidents · Markdown · JSON