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Fly.io: Critical incident: High number of 5XX on the Machines API and dashboard

Summary

Fly.io reported a critical outage with high numbers of 5XX errors on the Machines API and dashboard, starting 2026-07-20 07:10 UTC and resolved at 2026-07-20 17:09 UTC after 9 h 59 min. A fix was implemented; some Managed Postgres v1 clusters were also degraded, while existing machines and Managed Postgres v2 were unaffected.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: status.flyio.net (opens in new tab)

Incident page: full timeline of updates →

What changed

AddedTitle#1
Before: not present
After: High number of 5XX on the Machines API and dashboard
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-07-20 07:10 UTC
AddedResolved time#5
Before: not present
After: 2026-07-20 17:09 UTC
AddedUpdateinvestigating#6
Before: not present
After: Existing machines are unaffected. We are investigating the issue.
AddedUpdateinvestigating#7
Before: not present
After: We are continuing to investigate this issue.
AddedUpdateidentified#8
Before: not present
After: We've identified an internal service providing authentication to our Machines API has failed, our team is currently looking at our options for restoring this service. Existing Machines/Apps will continue to run as normal. Thank you for your patience.
AddedUpdateidentified#9
Before: not present
After: We've identified an internal service providing authentication to our Machines API has failed, our team is currently looking at our options for restoring this service. Existing Machines/Apps will continue to run as normal. Thank you for your patience.
AddedUpdatemonitoring#10
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdatemonitoring#11
Before: not present
After: Some Managed Postgres v1 clusters are degraded. We are working on fixing them. Managed Postgres v2 is unaffected.
AddedUpdatemonitoring#12
Before: not present
After: We are still working on fixing degraded Managed Postgres clusters.
AddedUpdateresolved#13
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

WhenChangeKind
Critical incident: High number of 5XX on the Machines API and dashboard (this change)
Fly.io reported a critical outage with high numbers of 5XX errors on the Machines API and dashboard, starting 2026-07-20 07:10 UTC and resolved at 2026-07-20 17:09 UTC after 9 h 59 min. A fix was implemented; some Managed Postgres v1 clusters were also degraded, while existing machines and Managed Postgres v2 were unaffected.
Major incident

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