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Flagsmith: Increased latency on subset of requests

MinorStatus: resolvedStarted Resolved (1.7 h)3 updatesstspg.io (opens in new tab)

Affected components: Admin APIAPI

Timeline of updates

  1. investigating

    Hi, We are seeing increased latency to our SDK endpoints for a small percentage of requests. We are investigating and will provide a further update as soon as we have more information. Apologies for the degradation in service.

  2. monitoring

    We have identified the issue as a large number of transactional database wait locks. We have increased the size of our API server cluster which has reduced these wait locks, as well as reducing overall API latency. We are monitoring the situation.

  3. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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