# Flagsmith: Increased latency on subset of requests

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-09-10 11:34 UTC · Resolved: 2021-09-10 13:18 UTC · Duration: 1.7 h
- Updates: 3 · Affected components: Admin API, API
- [Vendor status page: https://stspg.io/yzsxs9y74bp2](https://stspg.io/yzsxs9y74bp2)
- [Company: Flagsmith](https://rewindex.com/company/flagsmith.md)

## Timeline of updates

- **investigating** 2021-09-10 11:34 UTC: Hi, We are seeing increased latency to our SDK endpoints for a small percentage of requests. We are investigating and will provide a further update as soon as we have more information. Apologies for the degradation in service.
- **monitoring** 2021-09-10 12:33 UTC: We have identified the issue as a large number of transactional database wait locks.  We have increased the size of our API server cluster which has reduced these wait locks, as well as reducing overall API latency. We are monitoring the situation.
- **resolved** 2021-09-10 13:18 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/flagsmith/incidents/h0l41jqg8mm6 · Markdown: https://rewindex.com/company/flagsmith/incidents/h0l41jqg8mm6.md · JSON: https://rewindex.com/api/v1/companies/flagsmith/incidents/h0l41jqg8mm6 · Generated 2026-10-20T00:03:53.729Z