rewindex

CompaniesFireHydrantIncidents

FireHydrant: We've observed an availability or performance issue with Slack

MinorStatus: resolvedStarted Resolved (1.8 h)3 updatesstatus.firehydrant.com (opens in new tab)

Timeline of updates

  1. update

    Slack Apps are displaying "We can't fully display this message"

    Per slack's status page:
    "We've identified the cause and are working on a fix for the Slack Apps displaying a "We can't fully display this message" error for apps that utilize drop-down options. We'll provide another update as soon as we have more news to share. We apologize for the trouble in the meantime."

    Slack Status Page: https://slack-status.com/2025-08/54ca351d3ad76351 (opens in new tab)

    Our web UI is not impacted and can be accessed at https://app.firehydrant.io/ (opens in new tab)

    You can also visit Slack's status page at https://status.slack.com/ (opens in new tab) for more information.

  2. update

    Slack has identified the cause of the issue and is working on a fix.

    Per Slack status page:
    "We've identified the cause and are working on a fix for the Slack Apps displaying a "We can't fully display this message" error for apps that utilize drop-down options. We'll provide another update as soon as we have more news to share. We apologize for the trouble in the meantime."

    Slack status page: https://slack-status.com/2025-08/54ca351d3ad76351 (opens in new tab)

  3. update

    Issue has been resolved, per Slack:

    "We've resolved the issue some users were experiencing related to Slack apps/integrations displaying an error message when selecting dropdown options. Affected users may need to refresh their client (Cmd/Ctrl + Shift + R) to capture the fix.

    We apologize for the trouble, but appreciate you bearing with us as we worked to get things back in order."

    FireHydrant's web UI was not impacted during this incident can be accessed at https://app.firehydrant.io/ (opens in new tab). Slack functionality is now restored, affected users may need to refresh their client (Cmd/Ctrl + Shift + R) to capture the fix.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on status.firehydrant.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by FireHydrant, started 2025-08-28 13:50 UTC, resolved after 1.8 h, 3 update(s).

Title
We've observed an availability or performance issue with Slack
Vendor
FireHydrant
Date
URL
https://rewindex.com/company/firehydrant/incidents/cae5cab1-ae06-46ab-80ca-1a44deb9beab

FireHydrant profileRecent FireHydrant incidentsAll outages on August 28, 2025FireHydrant in August 2025MarkdownJSON