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CompaniesFireHydrantIncidents

FireHydrant: Upstream provider issues causing intermittent sms and voice failures

MinorStatus: resolvedStarted Resolved (1.7 h)2 updatesstatus.firehydrant.com (opens in new tab)

Timeline of updates

  1. identified

    We are tracking an issue with our voice and sms provider that is causing intermittent SMS and Voice delivery errors. Error rates are currently around 1%.

  2. resolved

    Our upstream provider reports this issue has been resolved and we are no longer seeing failures in communicating with them.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.firehydrant.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by FireHydrant, started 2026-09-01 16:54 UTC, resolved after 1.7 h, 2 update(s).

Title
Upstream provider issues causing intermittent sms and voice failures
Vendor
FireHydrant
Date
URL
https://rewindex.com/company/firehydrant/incidents/c29a05fb-07e7-46aa-b9a0-8de4a033b1a6

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