# FireHydrant: Upstream provider issues causing intermittent sms and voice failures

> FireHydrant status incident “Upstream provider issues causing intermittent sms and voice failures” on 2026-09-01: impact minor (vendor’s label), 1.7 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/firehydrant/incidents/c29a05fb-07e7-46aa-b9a0-8de4a033b1a6
Last updated: 2026-09-01T18:35:36Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-01 16:54 UTC · Resolved: 2026-09-01 18:35 UTC · Duration: 1.7 h
- Updates: 2
- [Vendor status page: https://status.firehydrant.com/incidents/c29a05fb-07e7-46aa-b9a0-8de4a033b1a6](https://status.firehydrant.com/incidents/c29a05fb-07e7-46aa-b9a0-8de4a033b1a6)
- [Company: FireHydrant](https://rewindex.com/company/firehydrant.md)

## Timeline of updates

- **identified** 2026-09-01 17:06 UTC: We are tracking an issue with our voice and sms provider that is causing intermittent SMS and Voice delivery errors. Error rates are currently around 1%.
- **resolved** 2026-09-01 18:35 UTC: Our upstream provider reports this issue has been resolved and we are no longer seeing failures in communicating with them.

## Cite this

Status incident (vendor impact label: minor) posted by FireHydrant, started 2026-09-01 16:54 UTC, resolved after 1.7 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/firehydrant/incidents/c29a05fb-07e7-46aa-b9a0-8de4a033b1a6
- Citation: FireHydrant, “Upstream provider issues causing intermittent sms and voice failures” (2026-09-01 16:54 UTC). Archived by Rewindex: https://rewindex.com/company/firehydrant/incidents/c29a05fb-07e7-46aa-b9a0-8de4a033b1a6 (CC BY 4.0).
- Markdown link: `[FireHydrant: Upstream provider issues causing intermittent sms and voice failures (2026-09-01)](https://rewindex.com/company/firehydrant/incidents/c29a05fb-07e7-46aa-b9a0-8de4a033b1a6)`


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Canonical: https://rewindex.com/company/firehydrant/incidents/c29a05fb-07e7-46aa-b9a0-8de4a033b1a6 · Markdown: https://rewindex.com/company/firehydrant/incidents/c29a05fb-07e7-46aa-b9a0-8de4a033b1a6.md · JSON: https://rewindex.com/api/v1/companies/firehydrant/incidents/c29a05fb-07e7-46aa-b9a0-8de4a033b1a6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:24:56.145Z