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FireHydrant: Degraded availability in Fastly's Newark (EWR) region

CriticalStatus: resolvedStarted Resolved (1.4 h)5 updatesstatus.firehydrant.com (opens in new tab)

Timeline of updates

  1. update

    We are currently being impacted by degraded availability in Fastly's Newark (EWR) region. We are monitoring Fastly's availability here: https://www.fastlystatus.com/incident/376675 (opens in new tab)

  2. update

    We are currently investigating an incident impacting the availability of our services in Fastly's Newark (EWR) region. Customers may experience delays, performance issues, or difficulties in accessing our services if based in this region. We understand the impact this may have on your business operations and are monitoring the situation closely on Fastly's status page: https://www.fastlystatus.com/incident/376675 (opens in new tab)

  3. update

    We are continuing to monitor the ongoing degraded availability in Fastly's Newark (EWR) region. Customers in that area and the east coast in general may be experiencing degraded availability of FireHydrant's services in their web browser. Access to FireHydrant via Slack and Microsoft Teams remains stable, and we recommend using FireHydrant from their installed chat integration.

  4. update

    We are seeing signs of recovery. We are continuing to monitor the ongoing degraded availability in Fastly's Newark (EWR) region

  5. update

    Impacted services are now operating normally.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.firehydrant.com (opens in new tab).

Cite this

Status incident (vendor impact label: critical) posted by FireHydrant, started 2024-07-08 18:27 UTC, resolved after 1.4 h, 5 update(s).

Title
Degraded availability in Fastly's Newark (EWR) region
Vendor
FireHydrant
Date
URL
https://rewindex.com/company/firehydrant/incidents/b5614a39-5467-4df9-b70a-59a79501cdba

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