# FireHydrant: Degraded availability in Fastly's Newark (EWR) region

> FireHydrant status incident “Degraded availability in Fastly's Newark (EWR) region” on 2024-07-08: impact critical (vendor’s label), 1.4 h, 5 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/firehydrant/incidents/b5614a39-5467-4df9-b70a-59a79501cdba
Last updated: 2024-07-08T19:47:56Z

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-07-08 18:27 UTC · Resolved: 2024-07-08 19:47 UTC · Duration: 1.4 h
- Updates: 5
- [Vendor status page: https://status.firehydrant.com/incidents/b5614a39-5467-4df9-b70a-59a79501cdba](https://status.firehydrant.com/incidents/b5614a39-5467-4df9-b70a-59a79501cdba)
- [Company: FireHydrant](https://rewindex.com/company/firehydrant.md)

## Timeline of updates

- **update** 2024-07-08 18:30 UTC: We are currently being impacted by degraded availability in Fastly's Newark (EWR) region. We are monitoring Fastly's availability here: https://www.fastlystatus.com/incident/376675
- **update** 2024-07-08 18:34 UTC: We are currently investigating an incident impacting the availability of our services in Fastly's Newark (EWR) region. Customers may experience delays, performance issues, or difficulties in accessing our services if based in this region. We understand the impact this may have on your business operations and are monitoring the situation closely on Fastly's status page: https://www.fastlystatus.com/incident/376675
- **update** 2024-07-08 19:00 UTC: We are continuing to monitor the ongoing degraded availability in Fastly's Newark (EWR) region. Customers in that area and the east coast in general may be experiencing degraded availability of FireHydrant's services in their web browser. Access to FireHydrant via Slack and Microsoft Teams remains stable, and we recommend using FireHydrant from their installed chat integration.
- **update** 2024-07-08 19:17 UTC: We are seeing signs of recovery. We are continuing to monitor the ongoing degraded availability in Fastly's Newark (EWR) region
- **update** 2024-07-08 19:47 UTC: Impacted services are now operating normally.

## Rewindex changes for this incident

- 2024-07-08 18:27 UTC: [Critical incident: Degraded availability in Fastly's Newark (EWR) region](https://rewindex.com/change/if19c92d62ddb31.md)

## Cite this

Status incident (vendor impact label: critical) posted by FireHydrant, started 2024-07-08 18:27 UTC, resolved after 1.4 h, 5 update(s).

- Canonical URL: https://rewindex.com/company/firehydrant/incidents/b5614a39-5467-4df9-b70a-59a79501cdba
- Citation: FireHydrant, “Degraded availability in Fastly's Newark (EWR) region” (2024-07-08 18:27 UTC). Archived by Rewindex: https://rewindex.com/company/firehydrant/incidents/b5614a39-5467-4df9-b70a-59a79501cdba (CC BY 4.0).
- Markdown link: `[FireHydrant: Degraded availability in Fastly's Newark (EWR) region (2024-07-08)](https://rewindex.com/company/firehydrant/incidents/b5614a39-5467-4df9-b70a-59a79501cdba)`


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Canonical: https://rewindex.com/company/firehydrant/incidents/b5614a39-5467-4df9-b70a-59a79501cdba · Markdown: https://rewindex.com/company/firehydrant/incidents/b5614a39-5467-4df9-b70a-59a79501cdba.md · JSON: https://rewindex.com/api/v1/companies/firehydrant/incidents/b5614a39-5467-4df9-b70a-59a79501cdba · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:02:32.575Z