Firebolt: [Minor issue] - Slack outage affecting Support availability
Timeline of updates
- identified
Due to the Slack service outage our support team is unable to access our external shared channels. If you need support please submit a request through the in-app form found in the
?options on the bottom left of the UI, and we will respond promptly via email.You can track the Slack status at https://status.slack.com/ (opens in new tab) and we will change this status once it is fixed.
- resolved
Although the Slack status is not fully resolved we are seeing full functionality on our end. You can begin using our shared Slack channels again.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
98fa8b9ce0e34a8c…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Firebolt, started 2022-02-22 15:01 UTC, resolved after 30 min, 2 update(s).
- Title
- [Minor issue] - Slack outage affecting Support availability
- Vendor
- Firebolt
- Date
- URL
- https://rewindex.com/company/firebolt/incidents/3mw9jzpv2c7v
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