# Firebolt: [Minor issue] - Slack outage affecting Support availability

> Firebolt status incident “[Minor issue] - Slack outage affecting Support availability” on 2022-02-22: impact minor (vendor’s label), 30 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/firebolt/incidents/3mw9jzpv2c7v
Last updated: 2022-02-22T15:30:53Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-02-22 15:01 UTC · Resolved: 2022-02-22 15:30 UTC · Duration: 30 min
- Updates: 2
- [Vendor status page: https://stspg.io/c9v6n7b4pwtp](https://stspg.io/c9v6n7b4pwtp)
- [Company: Firebolt](https://rewindex.com/company/firebolt.md)

## Timeline of updates

- **identified** 2022-02-22 15:01 UTC: Due to the Slack service outage our support team is unable to access our external shared channels. If you need support please submit a request through the in-app form found in the ? options on the bottom left of the UI, and we will respond promptly via email. You can track the Slack status at https://status.slack.com/ and we will change this status once it is fixed.
- **resolved** 2022-02-22 15:30 UTC: Although the Slack status is not fully resolved we are seeing full functionality on our end. You can begin using our shared Slack channels again.

## Cite this

Status incident (vendor impact label: minor) posted by Firebolt, started 2022-02-22 15:01 UTC, resolved after 30 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/firebolt/incidents/3mw9jzpv2c7v
- Citation: Firebolt, “[Minor issue] - Slack outage affecting Support availability” (2022-02-22 15:01 UTC). Archived by Rewindex: https://rewindex.com/company/firebolt/incidents/3mw9jzpv2c7v (CC BY 4.0).
- Markdown link: `[Firebolt: Minor issue - Slack outage affecting Support availability (2022-02-22)](https://rewindex.com/company/firebolt/incidents/3mw9jzpv2c7v)`


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Canonical: https://rewindex.com/company/firebolt/incidents/3mw9jzpv2c7v · Markdown: https://rewindex.com/company/firebolt/incidents/3mw9jzpv2c7v.md · JSON: https://rewindex.com/api/v1/companies/firebolt/incidents/3mw9jzpv2c7v · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:40:26.940Z