ElevenLabs: EU Agents disruption in SIP calls
Affected components: 01M52E6REJ3EKRW049FBMB41JC
Timeline of updates
- investigating
We're currently investigating disruptions in SIP calls in our EU residency.
- investigating
We are still investigating. We will continue posting updates as more information becomes available
- investigating
We are currently still investigating. We will post updates here as soon as more information becomes available
- monitoring
Error rates have returned to normal. We're currently monitoring the situation to confirm that the issue has been resolved
- resolved
The issue has been resolved. EU SIP services are operational and stable.
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-21 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
c52787ed762985d3…
Impact, status and times are the vendor’s own, as last archived. View on status.elevenlabs.io (opens in new tab).
Cite this
Status incident (vendor impact label: major) posted by ElevenLabs, started 2026-10-06 09:53 UTC, resolved after 3.0 h, 5 update(s).
- Title
- EU Agents disruption in SIP calls
- Vendor
- ElevenLabs
- Date
- URL
- https://rewindex.com/company/elevenlabs/incidents/01M5FR7AVMZNBSWQDS7DCVYAJN
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