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ElevenLabs: Media not loading across several products

MinorStatus: resolvedStarted Resolved (9.9 h)6 updatesstatus.elevenlabs.io (opens in new tab)

Affected components: 01M52E4R81RBEYD94QJACM67BQ01M52EJT2ZR0TCK0EARKESJ8NW

Timeline of updates

  1. investigating

    We’re currently experiencing issues loading media across several products, including Studio, Audiobooks, Image & Video, Music and Dubbing. We are actively investigating the cause.

  2. identified

    We have located the cause of the elevated errors, and we are working on a fix.

  3. identified

    The error rate has decreased, although the issue has not been fully resolved yet. We are continuing to work toward a complete resolution.

  4. identified

    We are currently working to deploy a targeted fix to resolve the existing issues of media loading within Studio, Audiobooks, Image & Video, Music and Dubbing.

    We will pass further updates as we track the deployment of this fix.

  5. identified

    Work is still underway to release a fix to resolve media loading within Studio, Audiobooks, Image & Video, Music and Dubbing.

    Until the fix is fully rolled out, common symptoms may include failures when exporting media in Studio, Dubbing, and other products.

    We'll continue to pass further updates as we track the deployment of this fix.

  6. resolved

    Our engineers have traced media loading error rates as they have returned to baseline. Studio, Audiobooks, Image & Video, Music and Dubbing products should now functional normally.

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Impact, status and times are the vendor’s own, as last archived. View on status.elevenlabs.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by ElevenLabs, started 2026-08-24 08:49 UTC, resolved after 9.9 h, 6 update(s).

Title
Media not loading across several products
Vendor
ElevenLabs
Date
URL
https://rewindex.com/company/elevenlabs/incidents/01M5FR7233YQM9ESA79E8PWQ5M

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