Dropbox Sign: Embedded API was inaccessible

No impact listedStatus: resolvedStarted 2016-04-06 17:22 UTCResolved 2016-04-06 17:22 UTC (0 min)1 updatestatus.hellosign.com

Timeline of updates

resolved2016-04-06 17:22 UTC
Beginning at 8:12 AM PST, many customers experienced problems accessing Embedded Signing, Requesting, and Templates. This was due to an error in deployment of optimizations to our hosted embedded.js file which incorrectly overwrote access control policies. This was fixed at 10:05 AM PST.

From Dropbox Sign’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.hellosign.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Dropbox Sign, started 2016-04-06 17:22 UTC, resolved after 0 min, 1 update(s).

Title: Embedded API was inaccessible
Vendor: Dropbox Sign
Date: 2016-04-06 17:22 UTC
URL: https://rewindex.com/company/dropbox-sign/incidents/qg7kxytkn1y0

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