DNSimple: Infrastructure Instability
Affected components: Name ServersSandbox APIZone deploymentURL RedirectorAPI
Timeline of updates
- investigating
We are currently investigating an issue affecting our infrastructure that is causing some applications to restart unexpectedly. As a result, customers may experience intermittent disruptions or degraded performance across our systems. Our team is actively working to stabilize the situation and restore normal operation as quickly as possible. We’ll continue to share updates here as we learn more. Thank you for your patience.
- investigating
We are running restores to bring back services online
- identified
The issue has been identified and a fix is being implemented.
- identified
Our initial attempts to restore our cluster has failed. We are working on bringing the services up in a fresh cluster. Thank you for your patience
- identified
We are still working diligently to restore service in our new production orchestration cluster. We will continue to provide updates as the status changes.
- identified
We've started restoring backend services. We expect to have services restored shortly!!
- identified
Restores are completing and we will be bringing DNS services back online soon.
- identified
Nameservers are currently recovering, and we are bringing other services online.
- identified
We've restored half of our infrastructure, and are presently restoring services for the other half.
- identified
We've restored most customer facing services. We are still actively restoring the Sandbox API and other internal services. Thanks.
- identified
Production services are back online. We are monitoring their state and continuing to work on the Sandbox API and other services.
- monitoring
All systems are currently operational and the team is continuing to monitor while we investigate.
- resolved
This incident has been resolved.
Changes Rewindex caught on this incident
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).