CompaniesDigitalOceanIncidents
DigitalOcean: Support Contact Form
Timeline of updates
- resolved
Our Engineering team has implemented a fix for the issue that was preventing tickets submitted via the Support Contact Form from reaching our Support team. The form is now working as expected, and all new submissions are being properly routed to our Support team. Additionally, previously submitted tickets that were impacted by this issue have been successfully routed to our Support Team. The team will address them as soon as possible. We apologize for any inconvenience caused and appreciate your patience while we worked to resolve this issue.
From DigitalOcean’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.digitalocean.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by DigitalOcean, started 2025-07-17 09:46 UTC, resolved after 5.5 h, 1 update(s).
- Title
- Support Contact Form
- Vendor
- DigitalOcean
- Date
- URL
- https://rewindex.com/company/digitalocean/incidents/cv1t6v82d8qx
DigitalOcean profileRecent DigitalOcean incidentsAll outages on July 17, 2025DigitalOcean in July 2025MarkdownJSON