# DigitalOcean: Support Contact Form

> DigitalOcean status incident “Support Contact Form” on 2025-07-17: impact minor (vendor’s label), 5.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/digitalocean/incidents/cv1t6v82d8qx
Last updated: 2025-07-17T15:17:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-07-17 09:46 UTC · Resolved: 2025-07-17 15:17 UTC · Duration: 5.5 h
- Updates: 1
- [Vendor status page: https://status.digitalocean.com/incidents/cv1t6v82d8qx](https://status.digitalocean.com/incidents/cv1t6v82d8qx)
- [Company: DigitalOcean](https://rewindex.com/company/digitalocean.md)

## Timeline of updates

- **resolved** 2025-07-17 15:17 UTC: Our Engineering team has implemented a fix for the issue that was preventing tickets submitted via the Support Contact Form from reaching our Support team. The form is now working as expected, and all new submissions are being properly routed to our Support team. Additionally, previously submitted tickets that were impacted by this issue have been successfully routed to our Support Team. The team will address them as soon as possible. We apologize for any inconvenience caused and appreciate your patience while we worked to resolve this issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by DigitalOcean, started 2025-07-17 09:46 UTC, resolved after 5.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/digitalocean/incidents/cv1t6v82d8qx
- Citation: DigitalOcean, “Support Contact Form” (2025-07-17 09:46 UTC). Archived by Rewindex: https://rewindex.com/company/digitalocean/incidents/cv1t6v82d8qx (CC BY 4.0).
- Markdown link: `[DigitalOcean: Support Contact Form (2025-07-17)](https://rewindex.com/company/digitalocean/incidents/cv1t6v82d8qx)`


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Canonical: https://rewindex.com/company/digitalocean/incidents/cv1t6v82d8qx · Markdown: https://rewindex.com/company/digitalocean/incidents/cv1t6v82d8qx.md · JSON: https://rewindex.com/api/v1/companies/digitalocean/incidents/cv1t6v82d8qx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:56:59.809Z