CompaniesDigitalOceanIncidents
DigitalOcean: GenAI Platform
Timeline of updates
- resolved
Our Engineering team has confirmed that the issue affecting the GenAI Platform DeepSeek model has been fully resolved. Users should no longer encounter the message "It looks like the agent ran out of tokens while reasoning. Please try again or increase the max tokens." All functionality remains unaffected, and users should no longer experience any interruptions. If you continue to experience any issues, please reach out to our support team by opening a ticket from within your Cloud Control Panel.
From DigitalOcean’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.digitalocean.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by DigitalOcean, started 2025-05-13 21:50 UTC, resolved after 1.5 h, 1 update(s).
- Title
- GenAI Platform
- Vendor
- DigitalOcean
- Date
- URL
- https://rewindex.com/company/digitalocean/incidents/383x43vs0nxl
DigitalOcean profileRecent DigitalOcean incidentsAll outages on May 13, 2025DigitalOcean in May 2025MarkdownJSON