CompaniesDigitalOceanIncidents
DigitalOcean: Subsea Fiber Faults Between Europe and Asia
Timeline of updates
- resolved
Our Engineering team has continued to actively monitor the situation resulting from multiple subsea fiber faults in our Singapore (SGP1) region, and customers in Asia attempting to reach DigitalOcean resources hosted in our Amsterdam (AMS2, AMS3), London (LON1), and Frankfurt (FRA1) regions. Our Support teams continue to surface customer escalations to our Networking team and work to shift to better/less latent routes will continue as well. Repair of all cables from crews is still pending, and periodic network instability may continue to present itself during hours of high traffic, for multiple weeks until repairs are fully completed. We will now close out this incident and provide any needed updates separately. If users experience a disruption in service or have any questions, we invite them to submit a support ticket from within their account. Thank you for your patience and understanding throughout this incident.
From DigitalOcean’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.digitalocean.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by DigitalOcean, started 2024-04-20 12:10 UTC, resolved after 6 d, 1 update(s).
- Title
- Subsea Fiber Faults Between Europe and Asia
- Vendor
- DigitalOcean
- Date
- URL
- https://rewindex.com/company/digitalocean/incidents/21gg18q1ddmv
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