# DigitalOcean: Subsea Fiber Faults Between Europe and Asia

> DigitalOcean status incident “Subsea Fiber Faults Between Europe and Asia” on 2024-04-20: impact minor (vendor’s label), 6 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/digitalocean/incidents/21gg18q1ddmv
Last updated: 2024-04-26T00:36:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-04-20 12:10 UTC · Resolved: 2024-04-26 00:36 UTC · Duration: 6 d
- Updates: 1
- [Vendor status page: https://status.digitalocean.com/incidents/21gg18q1ddmv](https://status.digitalocean.com/incidents/21gg18q1ddmv)
- [Company: DigitalOcean](https://rewindex.com/company/digitalocean.md)

## Timeline of updates

- **resolved** 2024-04-26 00:36 UTC: Our Engineering team has continued to actively monitor the situation resulting from multiple subsea fiber faults in our Singapore (SGP1) region, and customers in Asia attempting to reach DigitalOcean resources hosted in our Amsterdam (AMS2, AMS3), London (LON1), and Frankfurt (FRA1) regions. Our Support teams continue to surface customer escalations to our Networking team and work to shift to better/less latent routes will continue as well. Repair of all cables from crews is still pending, and periodic network instability may continue to present itself during hours of high traffic, for multiple weeks until repairs are fully completed. We will now close out this incident and provide any needed updates separately. If users experience a disruption in service or have any questions, we invite them to submit a support ticket from within their account. Thank you for your patience and understanding throughout this incident.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by DigitalOcean, started 2024-04-20 12:10 UTC, resolved after 6 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/digitalocean/incidents/21gg18q1ddmv
- Citation: DigitalOcean, “Subsea Fiber Faults Between Europe and Asia” (2024-04-20 12:10 UTC). Archived by Rewindex: https://rewindex.com/company/digitalocean/incidents/21gg18q1ddmv (CC BY 4.0).
- Markdown link: `[DigitalOcean: Subsea Fiber Faults Between Europe and Asia (2024-04-20)](https://rewindex.com/company/digitalocean/incidents/21gg18q1ddmv)`


---
Canonical: https://rewindex.com/company/digitalocean/incidents/21gg18q1ddmv · Markdown: https://rewindex.com/company/digitalocean/incidents/21gg18q1ddmv.md · JSON: https://rewindex.com/api/v1/companies/digitalocean/incidents/21gg18q1ddmv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:06:00.965Z