Companies/DigitalOcean/Incidents

DigitalOcean: Network Connectivity in SGP1

Timeline of updates

1. resolved2023-04-14 07:29 UTC

   Impact: minor; As of 08:35 UTC, our Engineering team has confirmed the full resolution of the issue that impacted network reachability in the SGP1 region. All services and resources should now be fully reachable. If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel. Thank you for your patience and we apologize for any inconvenience. Affected Components: Services - Droplets Services - Kubernetes Services - Managed Databases Regions - SGP1 Status: resolved 2023-04-14 08:41 UTC - Our Engineering team has implemented a fix to resolve the network connectivity issue in the SGP1 region and is monitoring the situation. We will post an update as soon as the issue is fully resolved. Affected Components: Services - Droplets Services - Kubernetes Services - Managed Databases Regions - SGP1 Status: monitoring 2023-04-14 08:16 UTC - Our Engineering team has identified the cause of the issue impacting multiple products in the SGP1 region and is actively working on a fix. During this time, users may still experience packet loss/latency, timeouts, and related issues with Droplet-based services in these regions, including Droplets, Managed Kubernetes, and Managed Database. We will post an update as soon as additional information is available Affected Components: Services - Droplets Services - Kubernetes Services - Managed Databases Regions - SGP1 Status: identified 2023-04-14 07:47 UTC - As of 06:40 UTC, our Engineering team is investigating an issue impacting multiple products in the SGP1 region. During this time, a subset of users may have experienced packet loss/latency, timeouts, and related issues with Droplet-based services in this region, including Droplets, Managed Kubernetes, and Managed Database. We will share an update once we have further information. Affected Components: Services - Droplets Services - Kubernetes Services - Managed Databases Regions - SGP1 Status: investigating 2023-04-14 07:29 UTC - Incident Created at: 2023-04-14 07:29 UTC Resolved at: 2023-04-14 08:41 UTC

From DigitalOcean’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.digitalocean.com (opens in new tab).

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