# DigitalOcean: Network Connectivity in SGP1

> DigitalOcean status incident “Network Connectivity in SGP1” on 2023-04-14: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/digitalocean/incidents/13r9jb61zf18
Last updated: 2023-04-14T07:29:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-04-14 07:29 UTC · Resolved: 2023-04-14 07:29 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.digitalocean.com/incidents/13r9jb61zf18](https://status.digitalocean.com/incidents/13r9jb61zf18)
- [Company: DigitalOcean](https://rewindex.com/company/digitalocean.md)

## Timeline of updates

- **resolved** 2023-04-14 07:29 UTC: Impact: minor; As of 08:35 UTC, our Engineering team has confirmed the full resolution of the issue that impacted network reachability in the SGP1 region. All services and resources should now be fully reachable. If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel. Thank you for your patience and we apologize for any inconvenience. Affected Components: Services - Droplets Services - Kubernetes Services - Managed Databases Regions - SGP1 Status: resolved 2023-04-14 08:41 UTC - Our Engineering team has implemented a fix to resolve the network connectivity issue in the SGP1 region and is monitoring the situation. We will post an update as soon as the issue is fully resolved. Affected Components: Services - Droplets Services - Kubernetes Services - Managed Databases Regions - SGP1 Status: monitoring 2023-04-14 08:16 UTC - Our Engineering team has identified the cause of the issue impacting multiple products in the SGP1 region and is actively working on a fix. During this time, users may still experience packet loss/latency, timeouts, and related issues with Droplet-based services in these regions, including Droplets, Managed Kubernetes, and Managed Database. We will post an update as soon as additional information is available Affected Components: Services - Droplets Services - Kubernetes Services - Managed Databases Regions - SGP1 Status: identified 2023-04-14 07:47 UTC - As of 06:40 UTC, our Engineering team is investigating an issue impacting multiple products in the SGP1 region. During this time, a subset of users may have experienced packet loss/latency, timeouts, and related issues with Droplet-based services in this region, including Droplets, Managed Kubernetes, and Managed Database. We will share an update once we have further information. Affected Components: Services - Droplets Services - Kubernetes Services - Managed Databases Regions - SGP1 Status: investigating 2023-04-14 07:29 UTC - Incident Created at: 2023-04-14 07:29 UTC Resolved at: 2023-04-14 08:41 UTC

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by DigitalOcean, started 2023-04-14 07:29 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/digitalocean/incidents/13r9jb61zf18
- Citation: DigitalOcean, “Network Connectivity in SGP1” (2023-04-14 07:29 UTC). Archived by Rewindex: https://rewindex.com/company/digitalocean/incidents/13r9jb61zf18 (CC BY 4.0).
- Markdown link: `[DigitalOcean: Network Connectivity in SGP1 (2023-04-14)](https://rewindex.com/company/digitalocean/incidents/13r9jb61zf18)`


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Canonical: https://rewindex.com/company/digitalocean/incidents/13r9jb61zf18 · Markdown: https://rewindex.com/company/digitalocean/incidents/13r9jb61zf18.md · JSON: https://rewindex.com/api/v1/companies/digitalocean/incidents/13r9jb61zf18 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:18:33.817Z