Dialpad: Some customers may be experiencing sporadic issues with placing or receiving calls
Affected components: Telephony Infrastructure: Outbound CallsTelephony Infrastructure: Inbound Calls
Timeline of updates
- investigating
We are currently investigating this issue.
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
40fbc63970450b55…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Dialpad, started 2026-02-13 16:39 UTC, resolved after 52 min, 3 update(s).
- Title
- Some customers may be experiencing sporadic issues with placing or receiving calls
- Vendor
- Dialpad
- Date
- URL
- https://rewindex.com/company/dialpad/incidents/h9zrs4qbyf9d
Dialpad profileRecent Dialpad incidentsAll outages on February 13, 2026Dialpad in February 2026MarkdownJSON