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Dialpad change history: Customers experiencing difficulty making calls and joining meetings.

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14Major incident
When (UTC)ChangeKind
Critical incident: Customers experiencing difficulty making calls and joining meetings.
Dialpad reported a critical outage affecting calls, meeting access, messaging and logins, citing a widespread Google Cloud outage. It started at 2025-06-12 18:09 UTC and was resolved at 2025-06-12 21:57 UTC, lasting 3 h 47 min; Dialpad reported implementing a fix and monitoring recovery.
Major incident