Companies / Dashlane / incidents

Dashlane: Degradation services

Affected components: 2FA recovery codes by SMSChrome extensionConfidential SSO (Single-sign-on)Edge extensionFirefox extensionSingle sign-on (SSO)SyncTwo-factor authentication (2FA)Web app

Timeline of updates

1. investigating2026-07-23 12:58 UTC

   We are currently investigating reports of performance degradation affecting Dashlane vault services. Users may experience slow response times or intermittent issues with logins, data synchronization, and backups. Our engineering team is actively investigating the root cause and working to restore full service. We will provide updates as soon as more information becomes available

2. monitoring2026-07-23 13:52 UTC

   Service has been restored. We are actively monitoring the situation.

3. resolved2026-07-23 16:03 UTC

   This issue is now resolved. Thank you for your patience.

Impact, status and times are the vendor’s own, as last archived. View on status.dashlane.com (opens in new tab). Dashlane profile · Recent Dashlane incidents · Markdown · JSON