# Dashlane: Degradation services

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-23 12:58 UTC · Resolved: 2026-07-23 16:03 UTC · Duration: 3.1 h
- Updates: 3 · Affected components: 2FA recovery codes by SMS, Chrome extension, Confidential SSO (Single-sign-on), Edge extension, Firefox extension, Single sign-on (SSO), Sync, Two-factor authentication (2FA), Web app
- [Vendor status page: https://status.dashlane.com/pages/incident/5aabcb89fccc4b04d3774443/6a620fdbf6933c04d812cd34](https://status.dashlane.com/pages/incident/5aabcb89fccc4b04d3774443/6a620fdbf6933c04d812cd34)
- [Company: Dashlane](https://rewindex.com/company/dashlane.md)

## Timeline of updates

- **investigating** 2026-07-23 12:58 UTC: We are currently investigating reports of performance degradation affecting Dashlane vault services. Users may experience slow response times or intermittent issues with logins, data synchronization, and backups. Our engineering team is actively investigating the root cause and working to restore full service. We will provide updates as soon as more information becomes available
- **monitoring** 2026-07-23 13:52 UTC: Service has been restored. We are actively monitoring the situation.
- **resolved** 2026-07-23 16:03 UTC: This issue is now resolved. Thank you for your patience.


---
Canonical: https://rewindex.com/company/dashlane/incidents/6a620fdbf6933c04d812cd34 · Markdown: https://rewindex.com/company/dashlane/incidents/6a620fdbf6933c04d812cd34.md · JSON: https://rewindex.com/api/v1/companies/dashlane/incidents/6a620fdbf6933c04d812cd34 · Generated 2026-10-18T11:29:03.255Z