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CompaniesCustomer.ioIncidents

Customer.io: AI Agent and LLM Campaign Actions Disruption

No impact listedStatus: resolvedStarted Resolved (0 min)4 updatesstatus.customerio.com (opens in new tab)

Timeline of updates

  1. investigating

    We are currently investigating an issue affecting our AI Agent and LLM actions within campaigns. Some customers may be experiencing disruption or delays with these features. We will provide an update as soon as we have more information. Thank you for your patience!

  2. identified

    Our engineers have identified the issue that is causing disruption. We are working on a resolution and will provide an update shortly. Thank you for your patience.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved. Thank you for your patience!

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How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on status.customerio.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Customer.io, started 2026-06-09 16:56 UTC, resolved after 0 min, 4 update(s).

Title
AI Agent and LLM Campaign Actions Disruption
Vendor
Customer.io
Date
URL
https://rewindex.com/company/customer-io/incidents/rgt0gx4v854r

Customer.io profileRecent Customer.io incidentsAll outages on June 9, 2026Customer.io in June 2026MarkdownJSON