# Customer.io: AI Agent and LLM Campaign Actions Disruption

> Customer.io status incident “AI Agent and LLM Campaign Actions Disruption” on 2026-06-09: impact none (vendor’s label), 0 min, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/customer-io/incidents/rgt0gx4v854r
Last updated: 2026-06-09T16:56:17Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-06-09 16:56 UTC · Resolved: 2026-06-09 16:56 UTC · Duration: 0 min
- Updates: 4
- [Vendor status page: https://status.customerio.com/incidents/rgt0gx4v854r](https://status.customerio.com/incidents/rgt0gx4v854r)
- [Company: Customer.io](https://rewindex.com/company/customer-io.md)

## Timeline of updates

- **investigating** 2026-06-09 15:49 UTC: We are currently investigating an issue affecting our AI Agent and LLM actions within campaigns. Some customers may be experiencing disruption or delays with these features. We will provide an update as soon as we have more information. Thank you for your patience!
- **identified** 2026-06-09 16:33 UTC: Our engineers have identified the issue that is causing disruption. We are working on a resolution and will provide an update shortly. Thank you for your patience.
- **monitoring** 2026-06-09 16:47 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-06-09 16:56 UTC: This incident has been resolved. Thank you for your patience!

## Cite this

Status incident (vendor impact label: none) posted by Customer.io, started 2026-06-09 16:56 UTC, resolved after 0 min, 4 update(s).

- Canonical URL: https://rewindex.com/company/customer-io/incidents/rgt0gx4v854r
- Citation: Customer.io, “AI Agent and LLM Campaign Actions Disruption” (2026-06-09 16:56 UTC). Archived by Rewindex: https://rewindex.com/company/customer-io/incidents/rgt0gx4v854r (CC BY 4.0).
- Markdown link: `[Customer.io: AI Agent and LLM Campaign Actions Disruption (2026-06-09)](https://rewindex.com/company/customer-io/incidents/rgt0gx4v854r)`


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Canonical: https://rewindex.com/company/customer-io/incidents/rgt0gx4v854r · Markdown: https://rewindex.com/company/customer-io/incidents/rgt0gx4v854r.md · JSON: https://rewindex.com/api/v1/companies/customer-io/incidents/rgt0gx4v854r · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:49:47.367Z