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CompaniesCustomer.ioIncidents

Customer.io: Some customers are experiencing data processing delays

MinorStatus: resolvedStarted Resolved (0 min)4 updatesstatus.customerio.com (opens in new tab)

Affected components: Data Processing

Timeline of updates

  1. investigating

    Our engineers are currently looking into an issue that is causing data processing delays for some customers in our EU region. Thank you for patience and we apologize for the inconvenience.

  2. identified

    We've identified the cause of the event processing delays and our team is working on a fix. Thank you for your patience and we'll update again as we make progress.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident is resolved. Thank you for your patience!

Archive proof

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How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on status.customerio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Customer.io, started 2026-07-15 19:46 UTC, resolved after 0 min, 4 update(s).

Title
Some customers are experiencing data processing delays
Vendor
Customer.io
Date
URL
https://rewindex.com/company/customer-io/incidents/d9cl9y4bgh3j

Customer.io profileRecent Customer.io incidentsAll outages on July 15, 2026Customer.io in July 2026MarkdownJSON