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CompaniesCustomer.ioIncidents

Customer.io: Investigating Connectivity Issues

MajorStatus: resolvedStarted Resolved (0 min)4 updatesstatus.customerio.com (opens in new tab)

Timeline of updates

  1. investigating

    We are aware of an issue affecting access to our web application. Customers may encounter ERR_CONNECTION_REFUSED when attempting to access the UI.
    At this time, we are not aware of any impact beyond UI accessibility. Message processing and delivery continue to operate normally.
    Our team is actively investigating the issue and working to restore full service as quickly as possible.
    We will provide updates as more information becomes available.

  2. identified

    The team has identified the issue and is actively working on a fix

  3. monitoring

    A fix has been implemented and the systems are recovering.
    We are monitoring UI for any other issue.

  4. resolved

    This incident has been resolved.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on status.customerio.com (opens in new tab).

Cite this

Status incident (vendor impact label: major) posted by Customer.io, started 2026-06-14 00:00 UTC, resolved after 0 min, 4 update(s).

Title
Investigating Connectivity Issues
Vendor
Customer.io
Date
URL
https://rewindex.com/company/customer-io/incidents/d8kbv2c6dw19

Customer.io profileRecent Customer.io incidentsAll outages on June 14, 2026Customer.io in June 2026MarkdownJSON