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CompaniesCustomer.ioIncidents

Customer.io: Delays in processing and UI inaccessible for some customers in the US datacentre

MinorStatus: resolvedStarted Resolved (0 min)3 updatesstatus.customerio.com (opens in new tab)

Affected components: Data ProcessingManagement Interface

Timeline of updates

  1. investigating

    Our team is currently investigating an issue that is causing some delays in data processing. This impacts a small subset of customers in the US datacentre.

  2. investigating

    We are continuing to investigate this issue.

  3. resolved

    This incident has been resolved. Thanks for your patience.

Archive proof

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How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on status.customerio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Customer.io, started 2026-08-03 07:42 UTC, resolved after 0 min, 3 update(s).

Title
Delays in processing and UI inaccessible for some customers in the US datacentre
Vendor
Customer.io
Date
URL
https://rewindex.com/company/customer-io/incidents/b5g6zsgk6zkp

Customer.io profileRecent Customer.io incidentsAll outages on August 3, 2026Customer.io in August 2026MarkdownJSON