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CompaniesCustomer.ioIncidents

Customer.io: Some customers seeing delays setting up Pipelines in new EU workspaces

MinorStatus: resolvedStarted Resolved (0 min)3 updatesstatus.customerio.com (opens in new tab)

Affected components: Management Interface

Timeline of updates

  1. investigating

    We are currently investigating a delay affecting the setup of Pipelines in newly created workspaces in our EU region. Customers creating new workspaces may experience longer than expected wait times before Pipelines become available.
    Our team is actively working on this and we will post another update shortly. Thank you for your patience.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Archive proof

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How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on status.customerio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Customer.io, started 2026-06-05 13:35 UTC, resolved after 0 min, 3 update(s).

Title
Some customers seeing delays setting up Pipelines in new EU workspaces
Vendor
Customer.io
Date
URL
https://rewindex.com/company/customer-io/incidents/28mlq8bdx3r2

Customer.io profileRecent Customer.io incidentsAll outages on June 5, 2026Customer.io in June 2026MarkdownJSON