# Customer.io: Some customers seeing delays setting up Pipelines in new EU workspaces

> Customer.io status incident “Some customers seeing delays setting up Pipelines in new EU workspaces” on 2026-06-05: impact minor (vendor’s label), 0 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/customer-io/incidents/28mlq8bdx3r2
Last updated: 2026-06-05T13:35:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-05 13:35 UTC · Resolved: 2026-06-05 13:35 UTC · Duration: 0 min
- Updates: 3 · Affected components: Management Interface
- [Vendor status page: https://status.customerio.com/incidents/28mlq8bdx3r2](https://status.customerio.com/incidents/28mlq8bdx3r2)
- [Company: Customer.io](https://rewindex.com/company/customer-io.md)

## Timeline of updates

- **investigating** 2026-06-05 12:30 UTC: We are currently investigating a delay affecting the setup of Pipelines in newly created workspaces in our EU region. Customers creating new workspaces may experience longer than expected wait times before Pipelines become available. Our team is actively working on this and we will post another update shortly. Thank you for your patience.
- **monitoring** 2026-06-05 13:12 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-06-05 13:35 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Customer.io, started 2026-06-05 13:35 UTC, resolved after 0 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/customer-io/incidents/28mlq8bdx3r2
- Citation: Customer.io, “Some customers seeing delays setting up Pipelines in new EU workspaces” (2026-06-05 13:35 UTC). Archived by Rewindex: https://rewindex.com/company/customer-io/incidents/28mlq8bdx3r2 (CC BY 4.0).
- Markdown link: `[Customer.io: Some customers seeing delays setting up Pipelines in new EU workspaces (2026-06-05)](https://rewindex.com/company/customer-io/incidents/28mlq8bdx3r2)`


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Canonical: https://rewindex.com/company/customer-io/incidents/28mlq8bdx3r2 · Markdown: https://rewindex.com/company/customer-io/incidents/28mlq8bdx3r2.md · JSON: https://rewindex.com/api/v1/companies/customer-io/incidents/28mlq8bdx3r2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:34:16.029Z