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CompaniesCustomer.ioIncidents

Customer.io: Customers are Unable to add new Email Sending Domains

MajorStatus: resolvededitedStarted Resolved (21 min)3 updatesstatus.customerio.com (opens in new tab)

Affected components: Management Interface

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. identified

    We have identified the issue and are working to resolve the matter.

  3. resolved

    This incident has been resolved.

Changes Rewindex caught on this incident

Archive proof

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Rewindex captured this after the last checkpoint; the next run () commits it.

Impact, status and times are the vendor’s own, as last archived. View on status.customerio.com (opens in new tab).

Cite this

Status incident (vendor impact label: major) posted by Customer.io, started 2026-11-07 00:03 UTC, resolved after 21 min, 3 update(s); edited after publishing.

Title
Customers are Unable to add new Email Sending Domains
Vendor
Customer.io
Date
URL
https://rewindex.com/company/customer-io/incidents/18mtgfdc6n5b

Customer.io profileRecent Customer.io incidentsAll outages on November 7, 2026Customer.io in November 2026MarkdownJSON