Courier: Rendering Errors for Email Templates
Timeline of updates
- resolved
When URLs were present with click tracking, the team identified an issue with templates failing on the render step in the message lifecycle. The team has since identified the issue and rolled out a fix that addresses this rendering error and templates should be rendering properly.
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured 18:33 UTC
In the 2026-10-19 checkpoint, timestamped by FreeTSA and DigiCert on Oct 20, 00:41 UTC. Record hash
b4a92112087e2127…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).