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Courier: Message Logs Delays

MinorStatus: resolvedStarted Resolved (2.9 h)6 updatesstspg.io (opens in new tab)

Affected components: Courier - ObservabilityObservability

Timeline of updates

  1. investigating

    The Courier team is investigating an issue with the event logger for message event logs hitting a bottleneck. The team is actively investigating. Messages are still sending.

  2. investigating

    We are continuing to investigate this issue.

  3. identified

    The team is testing out a fix to reduce the bottlenecked log lines before releasing to production.

  4. identified

    The team encountered an issue with testing the fix and reverted the update. We are publishing a new update that should resolve the backlogged message logs.

  5. monitoring

    The fix has landed in production and the team is monitoring the message log queue. Message event logs should be flowing normally.

  6. resolved

    The data stream is unblocked, and the message logs queue is resolved and flowing normally.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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