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Courier: Timeouts impacting Courier Inbox and access to log data

MinorStatus: resolvedStarted Resolved (1.1 h)4 updatesstspg.io (opens in new tab)

Affected components: APICourier - APICourier - Web ApplicationWeb Application

Timeline of updates

  1. investigating

    We are currently investigating an issue that is affecting Courier Inbox as well as the ability to access log data. Sends are not impacted.

  2. identified

    We have identified the cause of the issue and are working towards resolution.

  3. monitoring

    A fix has been deployed to Courier's production systems and services are returning to a healthy state. The engineering team will continue to monitor.

  4. resolved

    Systems have returned to normal

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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