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Contentstack: Contentstack – AWS NA – SSO Authentication Disruption

MajorStatus: resolvedStarted Resolved (1.3 h)4 updatesstspg.io (opens in new tab)

Affected components: Amazon Web Services US Region - Personalize - Web ApplicationPersonalize - Web ApplicationAmazon Web Services US Region - Launch - Web ApplicationLaunch - Web ApplicationAmazon Web Services US Region - Marketplace - Web ApplicationMarketplace - Web ApplicationAmazon Web Services US Region - Automation UIAutomation UIAmazon Web Services US Region - BrandKit UIBrandKit UIAmazon Web Services US Region - Web ApplicationWeb Application

Timeline of updates

  1. investigating

    Some customers using SSO may currently experience difficulties accessing the Contentstack application. The team is actively investigating the issue and working toward a resolution. We are closely monitoring the situation and will share updates as more information becomes available. If you encounter any difficulties accessing our services, please contact our Customer Success team for assistance.

  2. identified

    The issue has been identified, and a fix is currently being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Changes Rewindex caught on this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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